Shipping and returns

Taxes and import duty

Prices displayed include all taxes and import duty fees, thus there will be no additional costs.


Shipping costs are caclulated during checkout. We ship using DHL Express. Delivery time varies based on shipping destination:


You are welcome to return unused purchases within 14 days and the cost of the purchase will be fully refunded. The product must be returned unused and in the original packaging in perfect condition.

1. Please send us an email to with name, order number and a short description of why it will be returned (this will help us to improve our customer service).

2. You will receive an email with detailed info on how to ship/return the product. Please follow this carefully.


In the event of claims, please contact T-MICHAEL by written correspondence in form of email or letter, within reasonable time.  T-MICHAEL strives to enhance your shopping experience and all queries / claims will be treated seriously and you will be replied promptly.


T–MICHAEL follows all standard laws on purchases done through the Internet and we encourage you to contact us should the need arise. Customer satisfaction is paramount to us.


When shopping at T–MICHAEL all payments will be securely  handled through Stripe.


Support can be reached at
We will respond to your queries in English or Norwegian within 24 hours, from Monday to Friday, 9 AM to 17 PM CET. The response time might be longer during weekends and holidays.